• The difference between compassion fatigue, vicarious trauma and burnout.

• What compassion fatigue really looks like (AKA Crying in your car, on your way to work)

• The phases of compassion fatigue and the sneaky way it begins

• Three strategies you can start using immediately to prevent compassion fatigue.

• What it means to practice Sustainable Caring.

Charlene is a clinical social worker and founder of Caring Safely® which provides trauma-informed education and training to individuals and organizations.  She has specialized in compassion fatigue prevention since 2008.  Charlene is also a sessional instructor with the University of Calgary, Faculty of Social Work and was a subject matter expert in trauma-informed practice with Bow Valley College.